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Many Medicare Advantage plans offer a $0 copay for routine hearing exams and low copays on name brand hearing aids—or UnitedHealthcare Hearing's exclusive brand Relate™. UnitedHealthcare thinks of kids first and helps take the worry away. This benefit will be added to: Illinois Small Group plans Illinois Key Account plans These selected plan designs will include a $0 copay benefit for primary care physicians and pediatricians, available to dependents children 18 years of age and under.
UnitedHealthcare Medicare Gold (Regional PPO C-SNP) is a 2020 Medicare Advantage Special Needs Plan plan by UnitedHealthcare. This plan from UnitedHealthcare works with Medicare to give you significant coverage beyond original Medicare. If you decide to sign up you still retain Original Medicare. But you will get additional Part A (Hospital Insurance) and Part B (Medical Insurance) coverage from UnitedHealthcare and not Original Medicare. All Medicare SNPs also provide Medicare additional Part-D drug coverage. UnitedHealthcare Medicare Gold (Regional PPO C-SNP) EA-R3444 is a Chronic Condition SNP (C-SNP). A Chronic Condition SNP is for beneficiaries with thefollowing severe or disabling chronic conditions: . If you have Medicare and you develop certain severe or disabling conditions you can join a Medicare SNP designed to serve people with those conditions at any time.
2020 Medicare Special Needs Plan Details
Plan Name: | UnitedHealthcare Medicare Gold (Regional PPO C-SNP) |
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Plan ID: | |
Special Needs Type: | Chronic or Disabling Condition |
Provider: | UnitedHealthcare |
Plan Year: | 2020 |
Plan Type: | Regional PPO |
Monthly Premium C+D: | $23.00 |
The UnitedHealthcare Medicare Gold (Regional PPO C-SNP) EA-R3444 is available to residents in Missouri, Arkansas, and all Medicare SNPs must provide Medicare additional prescription drug (Part-D) coverage. UnitedHealthcare Medicare Gold (Regional PPO C-SNP) is a Regional PPO. A preferred provider organization (PPO) is a medicare plan that has created contracts with a network of 'preferred' providers for you to choose from at reduced rates. You do not need to select a primary care physician and you do not need referrals to see other providers in the network. Offering you a little more flexibility overall. You can get medical attention from a provider outside of the network but you will have to pay the difference between the out-of-network bill and the PPOs discounted rate.
Part-C Premium
UnitedHealthcare plan charges a $11.10 Part-C premium. The Part C premium covers Medicare medical, hospital benefits and supplemental benefits if offered. You generally are also responsible for paying the Part B premium.
Part-D Deductible and Premium
The UnitedHealthcare Medicare Gold (Regional PPO C-SNP) plan has a monthly drug premium of $11.90 and a $295.00 drug deductible. This UnitedHealthcare plan offers a $11.90 Part D Basic Premium that is not below the regional benchmark. This covers the basic prescription benefit only and does not cover enhanced drug benefits such as medical benefits or hospital benefits. The Part D Supplemental Premium is $0.00 this Premium covers any enhanced plan benefits offered by UnitedHealthcare above and beyond the standard PDP benefits. This can include additional coverage in the gap, lower co-payments and coverage of non-Part D drugs. The Part D Total Premium is $11.90. The Part D Total Premium is the addition of the supplemental and basic premiums for some plans this amount can be lower due to negative basic or supplemental premiums.
Premium Assistance
Depending on your income level you may be eligible for full 75%, 50%, 25% premium assistance. The UnitedHealthcare Medicare Gold (Regional PPO C-SNP) medicare insurance plan offers a $0.00 premium obligation if you receive a full low-income subsidy (LIS) assistance. And the payment is $3.00 for 75% low income subsidy $5.90 for 50% and $8.90 for 25%.
Part C Premium: | $11.10 |
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Part D (Drug) Premium: | $11.90 |
Part D Supplemental Premium | $0.00 |
Total Part D Premium: | $11.90 |
Drug Deductible: | $295.00 |
Tiers with No Deductible: | 1 |
Benchmark: | not below the regional benchmark |
Type of Medicare Health Plan: | Enhanced Alternative |
Drug Benefit Type: | Enhanced |
Full LIS Premium: | $0.00 |
75% LIS Premium: | $3.00 |
50% LIS Premium: | $5.90 |
25% LIS Premium: | $8.90 |
Gap Coverage: | No |
Gap Coverage
In 2020 once you and your plan provider have spent $4020 on covered drugs. (combined amount plus your deductible) You will be in the coverage gap. (AKA 'donut hole') You will be required to pay 25% for brand-name drugs and 25% on generic drugs unless your plan offers additional coverage. This UnitedHealthcare plan does not offer additional coverage through the gap.
UnitedHealthcare Drug Coverage and Formulary
A formulary is divided into tiers or levels of coverage based on the type or usage of your medication or benefit categories, according to drug costs. Each tier will have a defined out-of-pocket cost that you must pay before receiving the drug. You can see complete 2020 UnitedHealthcare Medicare Gold (Regional PPO C-SNP) R3444-009 Formulary here.
See the 2020 UnitedHealthcare Formulary
(*2020 Plan services will be added when available)
Health plan deductible
$0 |
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Emergency care/Urgent care
Emergency | $90 per visit (always covered) |
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Urgent care | $30-40 per visit (always covered) |
Diagnostic procedures/lab services/imaging
Diagnostic tests and procedures | Out-of-Network | 20% |
---|---|---|
Diagnostic tests and procedures | In-Network | 20% |
Lab services | Out-of-Network | $10 |
Lab services | In-Network | $10 |
Diagnostic radiology services (e.g., MRI) | Out-of-Network | 20% |
Diagnostic radiology services (e.g., MRI) | In-Network | 20% |
Outpatient x-rays | Out-of-Network | $12 |
Outpatient x-rays | In-Network | $12 |
Hearing
Hearing exam | Out-of-Network | $20 |
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Hearing exam | In-Network | $10 |
Fitting/evaluation | Not covered | |
Hearing aids | Out-of-Network | $300-370 |
Hearing aids | In-Network | $300-2,025 |
Preventive dental
Oral exam | Out-of-Network | 50% |
---|---|---|
Oral exam | In-Network | $0 copay |
Cleaning | Out-of-Network | 50% |
Cleaning | In-Network | $0 copay |
Fluoride treatment | Not covered | |
Dental x-ray(s) | Out-of-Network | 50% |
Dental x-ray(s) | In-Network | $0 copay |
Comprehensive dental
Non-routine services | Not covered |
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Diagnostic services | Not covered |
Restorative services | Not covered |
Endodontics | Not covered |
Periodontics | Not covered |
Extractions | Not covered |
Prosthodontics, other oral/maxillofacial surgery, other services | Not covered |
Vision
Routine eye exam | Out-of-Network | $20 |
---|---|---|
Routine eye exam | In-Network | $20 |
Other | Not covered | |
Contact lenses | Out-of-Network | $0 copay |
Contact lenses | In-Network | $0 copay |
Eyeglasses (frames and lenses) | Out-of-Network | $0 copay |
Eyeglasses (frames and lenses) | In-Network | $0 copay |
Eyeglass frames | Not covered | |
Eyeglass lenses | Not covered | |
Upgrades | Not covered |
Mental health services
Inpatient hospital - psychiatric | Out-of-Network | $335 per day for days 1 through 4 $0 per day for days 5 through 90 |
---|---|---|
Inpatient hospital - psychiatric | In-Network | $335 per day for days 1 through 4 $0 per day for days 5 through 90 |
Outpatient group therapy visit with a psychiatrist | Out-of-Network | $30-40 |
Outpatient group therapy visit with a psychiatrist | In-Network | $30 |
Outpatient individual therapy visit with a psychiatrist | Out-of-Network | $30-40 |
Outpatient individual therapy visit with a psychiatrist | In-Network | $40 |
Outpatient group therapy visit | Out-of-Network | $30-40 |
Outpatient group therapy visit | In-Network | $30 |
Outpatient individual therapy visit | Out-of-Network | $30-40 |
Outpatient individual therapy visit | In-Network | $40 |
Skilled Nursing Facility
Out-of-Network | $160 per day for days 1 through 38 $0 per day for days 39 through 100 |
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In-Network | $0 per day for days 1 through 20 $160 per day for days 21 through 62 $0 per day for days 6 |
Rehabilitation services
Occupational therapy visit | Out-of-Network | $40 |
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Occupational therapy visit | In-Network | $40 |
Physical therapy and speech and language therapy visit | Out-of-Network | $40 |
Physical therapy and speech and language therapy visit | In-Network | $40 |
Ground ambulance
Out-of-Network | $250 |
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In-Network | $250 |
Other health plan deductibles?
In-Network | No |
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Transportation
Out-of-Network | 75% |
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In-Network | $0 copay |
Foot care (podiatry services)
Foot exams and treatment | Out-of-Network | $0 copay |
---|---|---|
Foot exams and treatment | In-Network | $0 copay |
Routine foot care | Out-of-Network | $0 copay |
Routine foot care | In-Network | $0 copay |
Medical equipment/supplies
Durable medical equipment (e.g., wheelchairs, oxygen) | Out-of-Network | 50% per item |
---|---|---|
Durable medical equipment (e.g., wheelchairs, oxygen) | In-Network | 20% per item |
Prosthetics (e.g., braces, artificial limbs) | Out-of-Network | 20% per item |
Prosthetics (e.g., braces, artificial limbs) | In-Network | 20% per item |
Diabetes supplies | Out-of-Network | 20% per item |
Diabetes supplies | In-Network | $0 copay |
Wellness programs (e.g., fitness, nursing hotline)
Covered |
---|
Medicare Part B drugs
Chemotherapy | Out-of-Network | 20% |
---|---|---|
Chemotherapy | In-Network | 20% |
Other Part B drugs | Out-of-Network | 20% |
Other Part B drugs | In-Network | 20% |
Maximum out-of-pocket enrollee responsibility (does not include prescription drugs)
$6,700 In and Out-of-network $6,700 In-network |
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Optional supplemental benefits
Yes |
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Additional benefits and/or reduced cost-sharing for enrollees with certain health conditions?
In-Network | No |
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Inpatient hospital coverage
Out-of-Network | $335 per day for days 1 through 5 $0 per day for days 6 and beyond |
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In-Network | $335 per day for days 1 through 5 $0 per day for days 6 through 90 $0 per day for days 91 |
Outpatient hospital coverage
Out-of-Network | 30% per visit |
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In-Network | 20% per visit |
Doctor visits
Primary | Out-of-Network | $20 per visit |
---|---|---|
Primary | In-Network | $10 per visit |
Specialist | Out-of-Network | $45 per visit |
Specialist | In-Network | $45 per visit |
Preventive care
Out-of-Network | $0 copay |
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In-Network | $0 copay |
Ratings for UnitedHealthcare Medicare Gold (Regional PPO C-SNP) EA
2019 Overall Rating |
---|
Part C Summary Rating |
Part D Summary Rating |
Staying Healthy: Screenings, Tests, Vaccines |
Managing Chronic (Long Term) Conditions |
Member Experience with Health Plan |
Complaints and Changes in Plans Performance |
Health Plan Customer Service |
Drug Plan Customer Service |
Complaints and Changes in the Drug Plan |
Member Experience with the Drug Plan |
Drug Safety and Accuracy of Drug Pricing |
Staying Healthy, Screening, Testing, & Vaccines
Total Preventative Rating |
---|
Breast Cancer Screening |
Colorectal Cancer Screening |
Annual Flu Vaccine |
Improving Physical |
Improving Mental Health |
Monitoring Physical Activity |
Adult BMI Assessment |
Managing Chronic And Long Term Care for Older Adults
Total Rating |
---|
SNP Care Management |
Medication Review |
Functional Status Assessment |
Pain Screening |
Osteoporosis Management |
Diabetes Care - Eye Exam |
Diabetes Care - Kidney Disease |
Diabetes Care - Blood Sugar |
Rheumatoid Arthritis |
Reducing Risk of Falling |
Improving Bladder Control |
Medication Reconciliation |
Plan All-Cause Readmissions |
Statin Therapy |
Member Experience with Health Plan
Total Experience Rating |
---|
Getting Needed Care |
Timely Care and Appointments |
Customer Service |
Health Care Quality |
Rating of Health Plan |
Care Coordination |
Member Complaints and Changes in UnitedHealthcare Medicare Gold (Regional PPO C-SNP) Plans Performance
Total Rating |
---|
Complaints about Health Plan |
Members Leaving the Plan |
Health Plan Quality Improvement |
Health Plan Customer Service Rating for UnitedHealthcare Medicare Gold (Regional PPO C-SNP)
Total Customer Service Rating |
---|
Timely Decisions About Appeals |
Reviewing Appeals Decisions |
Call Center, TTY, Foreign Language |
Did Uhc Waive Copays
UnitedHealthcare Medicare Gold (Regional PPO C-SNP) Drug Plan Customer Service ratings
Total Rating |
---|
Call Center, TTY, Foreign Language |
Appeals Auto |
Appeals Upheld |
Ratings For Member Complaints and Changes in the Drug Plans Performance
Total Rating |
---|
Complaints about the Drug Plan |
Members Choosing to Leave the Plan |
Drug Plan Quality Improvement |
Member Experience with the Drug Plan
Total Rating |
---|
Rating of Drug Plan |
Getting Needed Prescription Drugs |
Drug Safety and Accuracy of Drug Pricing
Total Rating |
---|
MPF Price Accuracy |
Drug Adherence for Diabetes Medications |
Drug Adherence for Hypertension (RAS antagonists) |
Drug Adherence for Cholesterol (Statins) |
MTM Program Completion Rate for CMR |
Statin with Diabetes |
Coverage Area for UnitedHealthcare Medicare Gold (Regional PPO C-SNP)
State: | Missouri Arkansas |
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County: | Adair, Andrew, Arkansas, Ashley, Atchison, Audrain, Barry, Barton, Bates, Baxter, Benton, Benton, Bollinger, Boone, Boone, Bradley, Buchanan, Butler, Caldwell, Calhoun, Callaway, Camden, Cape Girardeau, Carroll, Carroll, Carter, Cass, Cedar, Chariton, Chicot, Christian, Clark, Clark, Clay, Clay, Cleburne, Cleveland, Clinton, Cole, Columbia, Conway, Cooper, Craighead, Crawford, Crawford, Crittenden, Cross, Dade, Dallas, Dallas, Daviess, DeKalb, Dent, Desha, Douglas, Drew, Dunklin, Faulkner, Franklin, Franklin, Fulton, Garland, Gasconade, Gentry, Grant, Greene, Greene, Grundy, Harrison, Hempstead, Henry, Hickory, Holt, Hot Spring, Howard, Howard, Howell, Independence, Iron, Izard, Jackson, Jackson, Jasper, Jefferson, Jefferson, Johnson, Johnson, Knox, Laclede, Lafayette, Lafayette, Lawrence, Lawrence, Lee, Lewis, Lincoln, Lincoln, Linn, Little River, Livingston, Logan, Lonoke, Macon, Madison, Madison, Maries, Marion, Marion, McDonald, Mercer, Miller, Miller, Mississippi, Mississippi, Moniteau, Monroe, Monroe, Montgomery, Montgomery, Morgan, Nevada, New Madrid, Newton, Newton, Nodaway, Oregon, Osage, Ouachita, Ozark, Pemiscot, Perry, Perry, Pettis, Phelps, Phillips, Pike, Pike, Platte, Poinsett, Polk, Polk, Pope, Prairie, Pulaski, Pulaski, Putnam, Ralls, Randolph, Randolph, Ray, Reynolds, Ripley, Saline, Saline, Schuyler, Scotland, Scott, Scott, Searcy, Sebastian, Sevier, Shannon, Sharp, Shelby, St. Charles, St. Clair, St. Francis, St. Francois, St. Louis, St. Louis City, Ste. Genevieve, Stoddard, Stone, Stone, Sullivan, Taney, Texas, Union, Van Buren, Vernon, Warren, Washington, Washington, Wayne, Webster, White, Woodruff, Worth, Wright, Yell, |
Source: CMS.
Plans as of September 4, 2019.
Star Rating as of October 11, 2019.
Plan Services are 2019 information as reference. 2020 information will be added when released.
Notes: Data are subject to change. All contracts for 2020 have not been finalized. For 2020, enhanced alternative plans may offer additional cost sharing reductions in the gap on a sub-set of the formulary drugs, beyond the standard Part Part D benefit.
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Includes 2020 approved contracts/plans. Employer sponsored 800 series plans and plans under sanction are excluded.
© The Mighty Close-up Of A Man Using Laptop To Communicate With DoctorBy Jay Hancock, Kaiser Health News
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Karen Taylor had been coughing for weeks when she decided to see a doctor in early April. COVID-19 cases had just exceeded 5,000 in Texas, where she lives.
Cigna, her health insurer, said it would waive out-of-pocket costs for “telehealth” patients seeking coronavirus screening through video conferences. So Taylor, a sales manager, talked with her physician on an internet video call.
The doctor’s office charged her $70. She protested. But “they said, ‘No, it goes toward your deductible and you’ve got to pay the whole $70,’” she said.
Policymakers and insurers across the country say they are eliminating copayments, deductibles and other barriers to telemedicine for patients confined at home who need a doctor for any reason.
“We are encouraging people to use telemedicine,” New York Gov. Andrew Cuomo said last month after ordering insurers to eliminate copays, typically collected at the time of a doctor visit, for telehealth visits.
But in a fragmented health system — which encompasses dozens of insurers, 50 state regulators and thousands of independent doctor practices ― the shift to cost-free telemedicine for patients is going far less smoothly than the speeches and press releases suggest. In some cases, doctors are billing for telephone calls that used to be free.
Patients say doctors and insurers are charging them upfront for video appointments and phone calls, not just copays but sometimes the entire cost of the visit, even if it’s covered by insurance.
Despite what politicians have promised, insurers said they were not able to immediately eliminate telehealth copays for millions of members who carry their cards but receive coverage through self-insured employers. Executives at telehealth organizations say insurers have been slow to update their software and policies.
“A lot of the insurers who said that they’re not going to charge copayments for telemedicine ― they haven’t implemented that,” said George Favvas, CEO of Circle Medical, a San Francisco company that delivers family medicine and other primary care via livestream. “That’s starting to hit us right now.”
One problem is that insurers have waived copays and other telehealth cost sharing for in-network doctors only. Another is that Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare and other carriers promoting telehealth have little power to change telemedicine benefits for self-insured employers whose claims they process.
Such plans cover more than 100 million Americans — more than the number of beneficiaries covered by the Medicare program for seniors or by Medicaid for low-income families. All four insurance giants say improved telehealth benefits don’t necessarily apply to such coverage. Nor can governors or state insurance regulators force those plans, which are regulated federally, to upgrade telehealth coverage.
“Many employer plans are eliminating cost sharing” now that federal regulators have eased the rules for certain kinds of plans to improve telehealth benefits, said Brian Marcotte, CEO of the Business Group on Health, a coalition of very large, mostly self-insured employers.
For many doctors, business and billings have plunged because of the coronavirus shutdown. New rules notwithstanding, many practices may be eager to collect telehealth revenue immediately from patients rather than wait for insurance companies to pay, said Sabrina Corlette, a research professor and co-director of the Center on Health Insurance Reforms at Georgetown University.
“A lot of providers may not have agreements in place with the plans that they work with to deliver services via telemedicine,” she said. “So these providers are protecting themselves upfront by either asking for full payment or by getting the copayment.”
David DeKeyser, a marketing strategist in Brooklyn, New York, sought a physician’s advice via video after coming in contact with someone who attended an event where coronavirus was detected. The office charged the whole visit — $280, not just the copay ― to his debit card without notifying him.
“It happened to be payday for me,” he said. A week earlier and the charge could have caused a bank overdraft, he said. An email exchange got the bill reversed, he said.
With wider acceptance, telehealth calls have suddenly become an important and lucrative potential source of physician revenue. Medicare and some commercial insurers have said they will pay the same rate for video calls as for office visits.
Some doctors are charging for phone calls once considered an incidental and non-billable part of a previous office visit. Blue Cross plans in Massachusetts, Wyoming, Alabama and North Carolina are paying for phoned-in patient visits, according to America’s Health Insurance Plans, a lobbying group.
“A lot of carriers wouldn’t reimburse telephonic encounters” in the past, Corlette said.
Catherine Parisian, a professor in North Carolina, said what seemed like a routine follow-up call with her specialist last month became a telehealth consultation with an $80 copay.
“What would have been treated as a phone call, they now bill as telemedicine,” she said. “The physician would not call me without billing me.” She protested the charge and said she has not been billed yet.
By many accounts, the number of doctor encounters via video has soared since the Department of Health and Human Services said in mid-March that it would take “unprecedented steps to expand Americans’ access to telehealth services.”
Medicare expanded benefits to pay for most telemedicine nationwide instead of just for patients in rural areas and other limited circumstances, HHS said. The program has also temporarily dropped a ban on doctors waiving copays and other patient cost sharing. Such waivers might have been considered violations of federal anti-kickback laws.
At the same time, the CARES Act, passed by Congress last month to address the COVID-19 emergency, allows private, high-deductible health insurance to make an exception for telehealth in patient cost sharing. Such plans can now pay for video doctor visits even if patients haven’t met the deductible.
Dozens of private health insurers listed by AHIP say they have eliminated copays and other cost sharing for telemedicine. Cigna, however, has waived out-of-pocket costs only for telehealth associated with COVID-19 screening. Cigna did not respond to requests for comment.
Teladoc Health, a large, publicly traded telemedicine company, said its volume has doubled to 20,000 medical visits a day since early March. Its stock price has nearly doubled, too, since Jan. 1.
With such a sharp increase, it’s not surprising that insurers and physicians are struggling to keep up, said Circle Medical CEO Favvas.
Does Unitedhealthcare Have A Copay
“It’s going to be an imperfect process for a while,” he said. “It’s understandable given that things are moving so quickly.”
Abbie VanSickle, a California journalist, wanted her baby’s scheduled wellness visit done remotely because she worried about visiting a medical office during a pandemic. Her insurer, UnitedHealthcare, would not pay for it, the pediatrician told her. Mom and baby had to come in.
“It seems like such an unnecessary risk to take,” VanSickle said. “If we can’t do wellness visits, we’re surely not alone.”
Unitedhealthcare No Copay Card
A UnitedHealthcare spokesperson said that there was a misunderstanding and that the baby’s remote visit would be covered without a copay.
Uhc Medicare Advantage Copay
Jacklyn Grace Lacey, a New York City medical anthropologist, had a similar problem. She had to renew a prescription a few weeks after Cuomo ordered insurers to waive patient cost sharing for telehealth appointments.
The doctor’s office told her she needed to come in for a visit or book a telemedicine appointment. The video visit came with an “administrative fee” of $50 that she would have had to pay upfront, she said — five times what the copay would have been for an in-person session.
United Healthcare Medicare Advantage Copay
“I was not going to go into a doctor’s office and potentially expose people just to get a refill on my monthly medication,” she said.